Social Networking within the Enterprise

It seems that March has been the month of social networks and business mashups. As expected there are many applications and useful ways for the enterprise to benefit from social network and media. Now of course this has been a long time coming, in fact the Wall Street Journal reported on this in the summer of 2007. Here are a list of ways that business is using social networking and media.

• Employee collaboration
• Online marketing
• Product development
• Support services
• Business contacts
• Linkage of business to social media about the business
• Recruitment of contestants
• Public relations
• Learning tool
• CRM
• News feed

Believe it or not, these are examples from news articles that were published in the month of March. The following blog is a nice summary and source of links to the actual articles.

http://blog.sewardinc.com/2009/03/26/social-networking-watch/

Not surprising but Twitter and Facebook are among the most commonly mentioned social networking tools. As reported earlier Twitter has grown 1,382% from Feb. 2008 to Feb. 2009 (CNET March 19, 2009) with now over 7 million members.